Contact Us

We're Here To Help

Whether you have a question about a product, an existing order or choosing the right lighting for your space, our team is here to assist.

Customer Support

Email: hello@lumieretherapy.eu

We aim to respond to all enquiries within 24–48 business hours.

Before You Contact Us

You may find the answer you're looking for in our Frequently Asked Questions page, which covers:

◈ Shipping & Delivery

◈ Returns & Refunds

◈ Product Information

◈ Installation Guidance

◈ Order Tracking

Business Hours

Monday – Friday
9:00 AM – 5:00 PM (GMT)

Saturday – Sunday
Closed

Need Help With An Order?

To help us assist you as quickly as possible, please include:

◈ Your order number

◈ The email address used when placing your order

◈ A brief description of your enquiry

Our Promise

At LUMIÈRE EU, we're committed to providing exceptional customer service and a seamless shopping experience from start to finish.

We look forward to hearing from you.